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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tanya Harrison

Tanya Harrison

March 21, 2025

5  out of  5
rating by Tanya Harrison
"Best customer service! They’re there to help with any questions or concerns I have about my insurance."
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Troy Vance

March 21, 2025

5  out of  5
rating by Troy Vance
"I requested a quote from Cody for auto insurance, the cost was much less than what I was paying with added coveage. I decided to change, called to pay the first premium to start the policy. Very quick responding, fast & professional. I highly recommend this company."
We responded:
"Thank you, Troy! We're so glad Cody could help you find the right coverage at a great price. We appreciate your recommendation and are here whenever you need us! - Tim"
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Amber DeLong

March 21, 2025

5  out of  5
rating by Amber DeLong
"Very helpful staff and friendly staff!!"
We responded:
"Thank you, Amber! We’re so glad to hear that our team was helpful and welcoming. We appreciate your support! Please feel free to reach out whenever you need any assistance. - Tim"
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Kelly Cronrath

March 21, 2025

5  out of  5
rating by Kelly Cronrath
"Great rates, great agency. Always there when I need them."
We responded:
"You are a great customer too. I will be there for you 24/7! "
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Jim Harris

March 20, 2025

5  out of  5
rating by Jim Harris
"I have been a customer of Tim's office for upwards of a decade and have nothing but great things to say! Tim and Bobby Jo have taken time to answer questions, explain information I did not have knowledge of, and assisted me with deciding the best policies for my family and me. I highly recommend this State Farm team!"
We responded:
"Thank you, Jimmy! It means a lot to have your trust and support for over a decade. Bobby Jo and I are always happy to help answer questions and find the best policies for you and your family. We truly appreciate your recommendation! - Tim"
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Ann Marie DeFrank

March 20, 2025

5  out of  5
rating by Ann Marie DeFrank
"It's was absolutely wonderful and Bobby Jo was very helpful and sufficient. Would recommend Bobby Jo for an insurance rep. Thank you"
We responded:
"Thank you, Ann Marie! We’re so glad to hear you had a wonderful experience and that Bobby Jo was able to assist you. Your recommendation means a lot! - Tim"
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Richard Price

March 20, 2025

5  out of  5
rating by Richard Price
"Been really good to me and my wife since 2015"
We responded:
"Thank you for the 5 Stars, Richard! We appreciate your support over the years and are always here whenever you and your wife need anything. - Tim"
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Ryann G

March 19, 2025

5  out of  5
rating by Ryann G
"Great service. Friendly staff and love how they check in with you more than annually"
We responded:
"Thank you, Ryann! We're glad you had a great experience with us and appreciate your recognition of our team and service. We believe in staying connected and are always here when you need us! - Tim"
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April Stehr

March 19, 2025

5  out of  5
rating by April Stehr
"Bobbi Jo was quick to get me a quote, found discounts and super friendly!"
We responded:
"Thanks so much for the positive feedback, April! Bobbi Jo is thrilled to hear you had a great experience, and we’re glad she could find you the discounts you needed. We’re always here if you need anything else! - Tim"
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Shawn B

March 19, 2025

5  out of  5
rating by Shawn B
"Vary nice there.and helpful.get back to you if you ask questions.the same day."
We responded:
"Thank you for the fantastic five-star rating, Shawn! We appreciate your support and are delighted to have you as part of our community. If you ever have any questions or need assistance, feel free to reach out. Here's to more great experiences with State Farm! - Tim"
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jodi braun

March 8, 2025

5  out of  5
rating by jodi braun
"Tim Cronrath is the best!!!!"
We responded:
"Thank you for your review, Jodi! I am so glad that we could give you the amazing assistance you were looking for with your insurance needs. Feel free to give us a call if you have any questions! - Tim"
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Sabrina Schew

February 3, 2025

5  out of  5
rating by Sabrina Schew
"Bobbi Jo was super friendly, she answered any and all questions in a way that was super helpful. She went through any and all quotes to make sure I got what I needed for LESS! She saved me $400 PER MONTH on my car insurance! Love these guys already!"
We responded:
"Thanks you Sabrina, I am glad to hear Bobby Jo was helpful with your car insurance needs. And I am really happy to hear about that savings, that is significant! Tim "
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Bridget Mcdonough

December 26, 2024

5  out of  5
rating by Bridget Mcdonough
"Cody and Tim were super helpful in helping me set up my life insurance!!! Best State Farm office around!!!!"
We responded:
"Thank you, Bridget, for your review and feedback! I am pleased to hear that Cody was able to give you the help you needed with your life insurance, give us a call if you need any further assistance! – Tim"
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Nick Eckert

November 26, 2024

5  out of  5
rating by Nick Eckert
"Bobbi Jo needs a raise! She mid very accommodating and helps in ANY way she can! I live near Philly and will only use Bobby Jo and Tim Cronrath’s office!"
We responded:
"Thank you, Nick, for your review and feedback! I am glad that Bobbi Jo was able to give you such amazing service and provide you with such a positive experience with us. Give us a call if you have any questions! - Have a great holiday! - Tim "
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Samuel Yusem

October 11, 2024

5  out of  5
rating by Samuel Yusem
"Tim works hard for his clients and anyone that needs help. He helped me out in a major way when I was in an insurance jam. Definitely someone you want to work with! - Quinn Yusem"
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Tiffany Lenker

October 4, 2024

5  out of  5
rating by Tiffany Lenker
"Great insurance company. Really take customer needs into consideration. Always there for you when you need them. Tim is amazing and answers any questions you may have too"
We responded:
"Thank you, Tiffany! I appreciate your kind words. It’s great to know that our efforts to meet your needs have made a difference. If you ever need anything else, feel free to reach out anytime! – Tim"
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Rich Mengle

August 29, 2024

5  out of  5
rating by Rich Mengle
"Always there whenever I need them. The staff is very friendly and very very helpful and my rates are great"
We responded:
"Hi Rich! Thank you for your great feedback! I am happy to hear that my staff and I have bene so helpful to you during your time with us. It's great to see your business is booming! Give us a call with any questions! – Tim"
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Helen Seidel

July 26, 2024

5  out of  5
rating by Helen Seidel
"Easy to deal with, friendly, and helpful."
We responded:
"Hi Helen, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to continuing working with you. If you have any further questions or need assistance, please don't hesitate to reach out."
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Kay Bee199923

July 24, 2024

5  out of  5
rating by Kay Bee199923
"Tim and his staff is very helpful and really nice. Ashley Kilburn is the one who helped me when I first started my policy and she’s always nice to talk to a friendly smile always there to talk when you need it State Farm has really good rates and I love having a policy with them"
We responded:
"It was nice to meet you yesterday, I am glad we were able increase your coverage benefits and save you some money at the same time."
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Misty G

July 24, 2024

5  out of  5
rating by Misty G
"Great service and clear explanations of benefits"
We responded:
"Misty, Thank you for your fantastic review! We're thrilled to hear that you received great service and found our explanations of benefits clear and helpful. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Kim Jackson

July 10, 2024

5  out of  5
rating by Kim Jackson
"Bobby Jo Hoffman was an outstanding representative of State Farm. She was able to answer all of my questions in a friendly and timely manner! She was very knowledgeable and efficient each time she assisted me! I highly recommend her."
We responded:
"Hello Kim, Thank you so much for your wonderful review! We're delighted to hear that Bobby Jo Hoffman provided you with outstanding service. It's great to know she was able to answer all your questions promptly and efficiently. We'll be sure to pass along your kind words to her. Your recommendation means a lot to us, and we look forward to continuing to assist you. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing the Tim Cronrath Agency & State Farm!"
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Alexa Doncsecz

July 3, 2024

5  out of  5
rating by Alexa Doncsecz
"Bobby Jo was extremely helpful in helping me to find the best insurance plan for auto and home. She was patient and knowledgeable and got the job done efficiently. Highly recommend. Thank you, Bobby Jo!"
We responded:
"Alexa, thank you for your review! I am happy to see that Bobby Jo and our office was able to help you through finding a plan that suits you in an efficient way and made things easy to understand. IF you have any questions going forward, feel free to contact us anytime. - Tim"
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Tiffani Arthur

June 13, 2024

5  out of  5
rating by Tiffani Arthur
"Such wonderful service!! I look forward being apart of state farm"
We responded:
"Thank you, Tiffany, for the fantastic review! We're happy to hear that you had a wonderful experience with us. Welcome to the State Farm family! If there’s anything more we can do to assist you, don't hesitate to contact our team. - Tim"
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Jeannine Guillaume

January 29, 2024

5  out of  5
rating by Jeannine Guillaume
"Boby Jo she’s very professional, helpful, pleasant she always make sure everything is taking care of we need more people like boby Jo in the office"
We responded:
"Hi there, Jeannine! Thanks a bunch for the awesome shoutout! We're glad she could make your experience top-notch. and I will make sure she gets the recognition! If you ever need anything else, just give us a shout. Here's to more smooth sailing with State Farm on your side! - Tim"
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tj's reviews and reactions

January 22, 2024

5  out of  5
rating by tj's reviews and reactions
"Bobby jo was extremely helpful and deserves a raise . Nothing but great things to say about her"
We responded:
"Thank you so much for taking the time to share your wonderful experience with Bobby Jo! I’m glad that she was extremely helpful, and your kind words truly mean a lot to us. We'll make sure to pass on your appreciation to Bobby Jo. Our team is dedicated to providing excellent service, and it's a pleasure to receive such positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! - Tim"