Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 10, 2023

5  out of  5 rating by M C
"Excellent service!!! Thank you for Bobby Jo"

Jonelle Daugherty

March 2, 2023

5  out of  5 rating by Jonelle Daugherty
"Highly suggest this office. This team goes above and beyond especially for someone like myself who is Active Duty military. Julia was fantastic to work with and went above and beyond to get me the best offer. Also, Tim was helpful with explaining coverage and finding the best rate for us! Thanks again and give them a shot !"


February 24, 2023

5  out of  5 rating by marcdunny
"A+ I have insurance thru State Farm with all my vehicles and home! Julia from State Farm just recently got me an incredible rate for motorcycle insurance and made the whole process easy and timely and of coarse very cost effective! I highly recommend , thanks !!"

Tonya Yob

January 25, 2023

5  out of  5 rating by Tonya Yob
"I was nervous about switching insurances because I had been with my old carrier for 25+ years and had multiple policies. Ashley made it so easy (at least for me). I saved a lot of money and got more coverage. If you want to save money check them out!"

Brenda Stephens

January 20, 2023

5  out of  5 rating by Brenda Stephens
"Thank you Ashley for being a great agent. Easy to work with, and very precise! Great job Ashley! 5 ⭐️"

Desiree Strother

December 2, 2022

5  out of  5 rating by Desiree Strother
"Excellent service! Recommendation, guaranteed!"

Jill Stine

November 8, 2022

5  out of  5 rating by Jill Stine
"I have been working with Bobby Jo for about the last two weeks. She helped me change my name, add a driver, a saved me money combining policies! She doesn’t stop until her work is complete. She’s professional, friendly, understanding, and goes out of her way to help. I’d recommend her and State Farm for all your needs."

Cherry Snow

October 28, 2022

5  out of  5 rating by Cherry Snow
"Wonderful customer service 👏 Anything my husband or I need they are always happy to help."

Joshua Mccormick

October 27, 2022

5  out of  5 rating by Joshua Mccormick
"One of the best customer services I have experienced. Always pleasant and helpful. Would recomend to anyone."

Kevin Lonergan

October 6, 2022

5  out of  5 rating by Kevin Lonergan
"Bobby Jo was absolutely fantastic and went above and beyond to help me! I highly recommend! Excellent customer service!"

Aravind Ashokkumar

October 6, 2022

5  out of  5 rating by Aravind Ashokkumar
"Bobby was super helpful and very knowledgeable. Highly Recommend."

Joleen Paceley

July 5, 2022

5  out of  5 rating by Joleen Paceley
"Professional, knowledgeable & customer service from the start"

Ashlyn Hannaway

June 13, 2022

5  out of  5 rating by Ashlyn Hannaway
"Ashley K is an amazing agent. She's always available to help out with anything! I'm super happy with my insurance, especially because of her!! She answers questions in a timely matter and provides any help she can."

Josh Ulrich

February 20, 2022

5  out of  5 rating by Josh Ulrich
"Very professional and pleasing to work with. Bobby jo answered all my questions and got me great rates on all my policies. Definitely recommend to other people looking for new insurance"

Hasmely Rosario

January 11, 2022

5  out of  5 rating by Hasmely Rosario
"Tim Cronrath - State Farm Office is a great Place to get detailed information, in particular representative Bobby Jo, she has helped me many times, I would so SO recommend anyone looking to be treated like a person and not just an account # to call this office ASAP. They are SO professional! 5 stars for SURE! Thank you Bobby!!!"

s seiders

December 7, 2021

5  out of  5 rating by s seiders
"Bobby Jo was very helpful & knowledgeable at helping me set up a new insurance policy. She was very professional & patient and searched for the most effective policy that would be beneficial to my needs."

Kim Ott

December 6, 2021

5  out of  5 rating by Kim Ott
"We have been with State Farm for years now. Never any issues with this office. Bobby Jo was helpful and very quick to respond to my questions. Thank you!"

Michel Schaeffer

November 19, 2021

5  out of  5 rating by Michel Schaeffer
"This office went above and beyond for our family. We where long time customers (30 plus years) of another big insurance company and Bobby Jo Hoffman made our transition smooth. She got us the best deal for the same coverages. We can not ask for a better person to handle our insurances. You guys have a gem!! ( That's rare to have someone who cares about customers) Thanks again Bobby Jo!"

Brett Rutecky

November 5, 2021

5  out of  5 rating by Brett Rutecky
"Tim and his staff are great."

Jeremy Cappel

October 21, 2021

5  out of  5 rating by Jeremy Cappel
"Bobby jo was great and very helpful."

Michael Greenawalt

October 20, 2021

5  out of  5 rating by Michael Greenawalt
"Very Professional. I am the type of person that needs all the small details to be explained. My agent Ashley Kilburn was able to answer all my questions in a timely manner. She made me very comfortable moving forward with purchasing my renters insurance. I would recommend this agency to everyone in our area! Great service!"

Susan Glessner

October 16, 2021

5  out of  5 rating by Susan Glessner
"I spoke with Ashley regarding a quote. Once she worked all my information into the computer, I said yes immediately to a policy. She not only upgraded my auto insurance, but was able to add renter's insurance as well and still ended up saving me money over what I was paying now for basic insurance with another company. I was very pleased with my experience."

Amy Seddon

October 12, 2021

5  out of  5 rating by Amy Seddon
"Everyone is super nice and helpful with answering questions. Rates are much lower than other companies and I like not having to pay extra fees to spread it out to a monthly payment. They can text, email or answer calls and always got my questions answered quickly. I highly recommend using Tim and Ashley."

Colleen Toolen

September 21, 2021

5  out of  5 rating by Colleen Toolen
"Hi,just opened up a policy with state farm. Ashly helped me and she was so personable and professional also would recommend her to anybody. She also got my insurance cheaper. Thank you Ashley and also to your coworker I called to ask a question and she was awesome too. 5 stars girls!!!🖐"

Kay Bee199923

September 17, 2021

5  out of  5 rating by Kay Bee199923
"Tim and his staff is very helpful and really nice. Ashley Kilburn is the one who helped me when I first started my policy and she’s always nice to talk to a friendly smile always there to talk when you need it State Farm has really good rates and I love having a policy with them"