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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Eckert

Nick Eckert

November 26, 2024

5  out of  5
rating by Nick Eckert
"Bobbi Jo needs a raise! She mid very accommodating and helps in ANY way she can! I live near Philly and will only use Bobby Jo and Tim Cronrath’s office!"
We responded:
"Thank you, Nick, for your review and feedback! I am glad that Bobbi Jo was able to give you such amazing service and provide you with such a positive experience with us. Give us a call if you have any questions! - Have a great holiday! - Tim "
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Samuel Yusem

October 11, 2024

5  out of  5
rating by Samuel Yusem
"Tim works hard for his clients and anyone that needs help. He helped me out in a major way when I was in an insurance jam. Definitely someone you want to work with! - Quinn Yusem"
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Tiffany Lenker

October 4, 2024

5  out of  5
rating by Tiffany Lenker
"Great insurance company. Really take customer needs into consideration. Always there for you when you need them. Tim is amazing and answers any questions you may have too"
We responded:
"Thank you, Tiffany! I appreciate your kind words. It’s great to know that our efforts to meet your needs have made a difference. If you ever need anything else, feel free to reach out anytime! – Tim"
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Rich Mengle

August 29, 2024

5  out of  5
rating by Rich Mengle
"Always there whenever I need them. The staff is very friendly and very very helpful and my rates are great"
We responded:
"Hi Rich! Thank you for your great feedback! I am happy to hear that my staff and I have bene so helpful to you during your time with us. It's great to see your business is booming! Give us a call with any questions! – Tim"
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Helen Seidel

July 26, 2024

5  out of  5
rating by Helen Seidel
"Easy to deal with, friendly, and helpful."
We responded:
"Hi Helen, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to continuing working with you. If you have any further questions or need assistance, please don't hesitate to reach out."
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Kay Bee199923

July 24, 2024

5  out of  5
rating by Kay Bee199923
"Tim and his staff is very helpful and really nice. Ashley Kilburn is the one who helped me when I first started my policy and she’s always nice to talk to a friendly smile always there to talk when you need it State Farm has really good rates and I love having a policy with them"
We responded:
"It was nice to meet you yesterday, I am glad we were able increase your coverage benefits and save you some money at the same time."
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Misty G

July 24, 2024

5  out of  5
rating by Misty G
"Great service and clear explanations of benefits"
We responded:
"Misty, Thank you for your fantastic review! We're thrilled to hear that you received great service and found our explanations of benefits clear and helpful. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Kim Jackson

July 10, 2024

5  out of  5
rating by Kim Jackson
"Bobby Jo Hoffman was an outstanding representative of State Farm. She was able to answer all of my questions in a friendly and timely manner! She was very knowledgeable and efficient each time she assisted me! I highly recommend her."
We responded:
"Hello Kim, Thank you so much for your wonderful review! We're delighted to hear that Bobby Jo Hoffman provided you with outstanding service. It's great to know she was able to answer all your questions promptly and efficiently. We'll be sure to pass along your kind words to her. Your recommendation means a lot to us, and we look forward to continuing to assist you. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing the Tim Cronrath Agency & State Farm!"
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Alexa Doncsecz

July 3, 2024

5  out of  5
rating by Alexa Doncsecz
"Bobby Jo was extremely helpful in helping me to find the best insurance plan for auto and home. She was patient and knowledgeable and got the job done efficiently. Highly recommend. Thank you, Bobby Jo!"
We responded:
"Alexa, thank you for your review! I am happy to see that Bobby Jo and our office was able to help you through finding a plan that suits you in an efficient way and made things easy to understand. IF you have any questions going forward, feel free to contact us anytime. - Tim"
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Tiffani Arthur

June 13, 2024

5  out of  5
rating by Tiffani Arthur
"Such wonderful service!! I look forward being apart of state farm"
We responded:
"Thank you, Tiffany, for the fantastic review! We're happy to hear that you had a wonderful experience with us. Welcome to the State Farm family! If there’s anything more we can do to assist you, don't hesitate to contact our team. - Tim"
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Jeannine Guillaume

January 29, 2024

5  out of  5
rating by Jeannine Guillaume
"Boby Jo she’s very professional, helpful, pleasant she always make sure everything is taking care of we need more people like boby Jo in the office"
We responded:
"Hi there, Jeannine! Thanks a bunch for the awesome shoutout! We're glad she could make your experience top-notch. and I will make sure she gets the recognition! If you ever need anything else, just give us a shout. Here's to more smooth sailing with State Farm on your side! - Tim"
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tj's reviews and reactions

January 22, 2024

5  out of  5
rating by tj's reviews and reactions
"Bobby jo was extremely helpful and deserves a raise . Nothing but great things to say about her"
We responded:
"Thank you so much for taking the time to share your wonderful experience with Bobby Jo! I’m glad that she was extremely helpful, and your kind words truly mean a lot to us. We'll make sure to pass on your appreciation to Bobby Jo. Our team is dedicated to providing excellent service, and it's a pleasure to receive such positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! - Tim"
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James Snowell

January 16, 2024

5  out of  5
rating by James Snowell
"Bobby and the team get the job done ✔️. Truly blessed to have them in my corner thank yall for all that u do for me."
We responded:
"James, thank you so much for your kind words! It’s great to hear that Bobby and our team have been able to meet your expectations. It's our pleasure to be in your corner, and we feel truly honored to have customers like you. If there's anything more we can do for you, don't hesitate to let us know. We appreciate your support and look forward to continuing to serve you! - Tim"
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David Loomis

December 5, 2023

5  out of  5
rating by David Loomis
"Bobby Jo, Tim and the team here are extremely helpful and a pleasure to work with!"
We responded:
"David, thanks for taking the time to share a positive review. We are happy to help anytime you need anything. "
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Daniel Hertzig

October 19, 2023

5  out of  5
rating by Daniel Hertzig
"Speedy service and friendly staff. Prices have gone up a bit for insurance, but what hasn't?"
We responded:
"Dan, I’m glad to hear that you experienced speedy service and found our staff to be friendly – that's what we strive for! While prices can sometimes shift, rest assured, we're here to help you navigate the insurance options for your specific needs. Thanks for choosing State Farm, where we're dedicated to providing reliable coverage with a smile! - Tim"
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Tyler Chaney

October 19, 2023

5  out of  5
rating by Tyler Chaney
"Bobby Jo was a great help! Had me switched in set up in a few emails!"
We responded:
"Tyler, I’m glad that Bobby Jo made your transition to State Farm a breeze! Fast and efficient service is what we aim for, and we're happy you had such a smooth experience. Welcome to the State Farm family and let us know if you need assistance again soon! - Tim"
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Sam n Kel Strunk

October 5, 2023

5  out of  5
rating by Sam n Kel Strunk
"I was so pleased with Bobbie Jo when I got a call from her asking if I would be interested in a quote for our auto and homeowners policy. It was very easy and straightforward to fill out all the information over the phone. We were with Allstate for years and made the switch after realizing how much money we could save. So glad we signed up. This office is very prompt in answering your calls, very friendly and helpful!"
We responded:
"Sam and Kellee, I'm glad you had a positive experience with Bobbie Jo and our State Farm office! It sounds like she truly made the process of getting a quote for your auto and homeowners plans a breeze. Switching from one provider to another is a big decision, and it's fantastic to know that you're already seeing the benefits in terms of savings. Our team takes pride in being prompt, friendly, and helpful, so it's wonderful to hear that you've had such a positive interaction with them. We're here to make sure you have a smooth and enjoyable experience with State Farm. Don't hesitate to reach out if you have any questions or need further assistance. We're here to help and look forward to continuing to serve you! - Tim"
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Caroline Eister

October 4, 2023

5  out of  5
rating by Caroline Eister
"Best insurance agency hams down…. Bobby Jo extremely helpful and goes above and beyond to assist customers."
We responded:
"Thank you Caroline, for the kind words and positive thoughts. "
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Joan Buleza

June 4, 2023

5  out of  5
rating by Joan Buleza
"Tim was very helpful, knowledgeable, and thorough while reviewing my policies. He took the time to answer any questions I had. He also ensured my Drive Safe app was correctly paired with my car which was a big help! Overall, I had a great experience with Tim and his office, and I would highly recommend him."
We responded:
"Thank you Joan for the meeting and reviewing your car insurance policies. "
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Keith Pohl

May 31, 2023

5  out of  5
rating by Keith Pohl
"Bobby Jo was extremely helpful!!"
We responded:
"Thanks Keith, glad we could insure your car, Welcome to State Farm! "
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Carl Deiter

May 31, 2023

5  out of  5
rating by Carl Deiter
"I stopped by to get a price on car insurance and walked out with car insurance and life insurance . What a big difference in price and more insurance it's a great place to deal with. And by the way Bobby Jo is the best."
We responded:
"H Carl, Thank you for the kind words, I am happy that Bobby Jo could find you car and life insurance for a better price and more coverage. Win-Win ! Welcome to State Farm! "
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Michael Sperlbaum

April 17, 2023

5  out of  5
rating by Michael Sperlbaum
"Switched our car insurance today with Ashley Kilburn and we really appreciated how helpful and professional she was."
We responded:
"Hello Michael , thanks for the 5 star shout out! I’m glad Ashley was able to help you with your car insurance. "
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Elsie Donella

April 17, 2023

5  out of  5
rating by Elsie Donella
"Ashley Kilburn made switching insurance a breeze. She answered all my questions,was patient with me and saved not only saved me money but got me a better policy! Thank you Ashley!"
We responded:
"Elsie , thank you for the kind words and encouragement. Welcome to the State Farm family ! "
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ELSIE DANIELS

April 14, 2023

5  out of  5
rating by ELSIE DANIELS
"I saved around $80 a month by switching to State Farm , Bobby Jo Hoffman was quick on answering questions and getting me switched over right away. I would highly recommend her and State Farm Insurance."
Profile photo of Kathi Oakes

Kathi Oakes

April 13, 2023

5  out of  5
rating by Kathi Oakes
"Bobby Jo went above & beyond to help us get insured at a better rate & better coverage. The process was very convenient & quick. Super friendly & excellent service!"
We responded:
"Kathi, thank you for those kind words. Welcome to the State Farm family! "