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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jada Kolbe

July 10, 2025

5  out of  5
rating by Jada Kolbe
"I love this State Farm and enjoy all my interactions here! The employees here are friendly. They respond quickly and act on actions immediately. I get surprised on how fast my updated home/car insurance is sent over. They are definitely customer focused. Also- the prices are very competitive."
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Christine Rottet

July 8, 2025

5  out of  5
rating by Christine Rottet
"I was sent an informative invitation for State Farm from Bobby Jo. When I finally was able to connect with her she was all about helping me with getting new quotes which would save me money. She was professional, knowledgeable, kind and reachable with a very impressive response time. I want to thank her and her team for all they done. Sincerely, Christine Rottet Tamaqua Pa"
We responded:
"Christine, Thank you for sharing such kind words. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Tim Cronrath "
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Meagan Cabailero

July 7, 2025

5  out of  5
rating by Meagan Cabailero
"Simple and smooth"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bonnie Melenchick

July 3, 2025

5  out of  5
rating by Bonnie Melenchick
"Cody and Bobby Jo are the best representatives to help with my State Farm questions."
We responded:
"thank you , Bonnie . They really are both a great asset to the office . Have a great holiday weekend ! "
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Alex Morris

June 30, 2025

5  out of  5
rating by Alex Morris
"Cody and Tim are great. Cody went above and beyond to help me."
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Lori Ferla

June 27, 2025

5  out of  5
rating by Lori Ferla
"Friendly staff always helpful.HIghly recommend Tim Cronrath's office!"
We responded:
"Hi Lori, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jennifer Jones

June 26, 2025

5  out of  5
rating by Jennifer Jones
"Very pleased with the service"
We responded:
"Hi Jennifer, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Max Shaposhnikov

June 25, 2025

5  out of  5
rating by Max Shaposhnikov
"Amazing service! Always helpful and responsive! Pleasure to deal with whole team."
We responded:
"Hey Max, Thank you! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tracy Moyer

June 23, 2025

5  out of  5
rating by Tracy Moyer
"Met with Bobby Jo to work on our life insurance policies and we were super pleased with the service! Everything was explained in plain English so it was easy for us to understand. Once again we are happy we are State Farm customers!"
We responded:
"Scott and Tracy, Sorry I missed you guys this week. I am really thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rick Hastings

May 20, 2025

5  out of  5
rating by Rick Hastings
"I really appreciate the help from Cody Woytovich and the Agent Tim Cronrath. Answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Cody and Tim and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."
We responded:
"HI Rick, thanks for all 10 tens stars :) I am glad Cody was able to help! Let us know if you ever need anything. Tim "
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A Harkins

April 30, 2025

5  out of  5
rating by A Harkins
"I want to thank Bobby Jo at Tim Cronrath's office for the effortless process bundling home and car insurance as a new client. She was extremely knowledgeable in the most suitable and affordable coverage for my circumstance. Bobby Jo was pleasantly responsive in a timely manner. I recommend this location for anyone looking to switch insurance or starting out as a 1st time home buyer. HUGE THANK YOU."
We responded:
"Angel, Thank you so much for the kind words! We’re glad to hear Bobby Jo made bundling your home and auto insurance such a smooth and easy process. Her knowledge and responsiveness really shine, and we are lucky to have her on our team! Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Tim Cronrath www.ProtectThenInvest.com"
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Sonya Bair

March 28, 2025

5  out of  5
rating by Sonya Bair
"THANK YOU TIM FOR SO MANY YEARS.BEING PATIENT WITH ME AND MY FAMILY. GOD PLEASE YOU AND YOUR FAMILY. YOU ARE WELL APPRECIATE. TIM IN POTTSVILLE STATE FARM.BLESSINGS"
We responded:
"Thank you, Sonya! It has truly been a pleasure helping you and your family over the years. I appreciate your kind words and well wishes more than you know. Wishing you and your family many blessings as well! – Tim"
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Tanya Harrison

March 21, 2025

5  out of  5
rating by Tanya Harrison
"Best customer service! They’re there to help with any questions or concerns I have about my insurance."
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Troy Vance

March 21, 2025

5  out of  5
rating by Troy Vance
"I requested a quote from Cody for auto insurance, the cost was much less than what I was paying with added coveage. I decided to change, called to pay the first premium to start the policy. Very quick responding, fast & professional. I highly recommend this company."
We responded:
"Thank you, Troy! We're so glad Cody could help you find the right coverage at a great price. We appreciate your recommendation and are here whenever you need us! - Tim"
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Amber DeLong

March 21, 2025

5  out of  5
rating by Amber DeLong
"Very helpful staff and friendly staff!!"
We responded:
"Thank you, Amber! We’re so glad to hear that our team was helpful and welcoming. We appreciate your support! Please feel free to reach out whenever you need any assistance. - Tim"
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Kelly Cronrath

March 21, 2025

5  out of  5
rating by Kelly Cronrath
"Great rates, great agency. Always there when I need them."
We responded:
"You are a great customer too. I will be there for you 24/7! "
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Jim Harris

March 20, 2025

5  out of  5
rating by Jim Harris
"I have been a customer of Tim's office for upwards of a decade and have nothing but great things to say! Tim and Bobby Jo have taken time to answer questions, explain information I did not have knowledge of, and assisted me with deciding the best policies for my family and me. I highly recommend this State Farm team!"
We responded:
"Thank you, Jimmy! It means a lot to have your trust and support for over a decade. Bobby Jo and I are always happy to help answer questions and find the best policies for you and your family. We truly appreciate your recommendation! - Tim"
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Ann Marie DeFrank

March 20, 2025

5  out of  5
rating by Ann Marie DeFrank
"It's was absolutely wonderful and Bobby Jo was very helpful and sufficient. Would recommend Bobby Jo for an insurance rep. Thank you"
We responded:
"Thank you, Ann Marie! We’re so glad to hear you had a wonderful experience and that Bobby Jo was able to assist you. Your recommendation means a lot! - Tim"
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Richard Price

March 20, 2025

5  out of  5
rating by Richard Price
"Been really good to me and my wife since 2015"
We responded:
"Thank you for the 5 Stars, Richard! We appreciate your support over the years and are always here whenever you and your wife need anything. - Tim"
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Ryann G

March 19, 2025

5  out of  5
rating by Ryann G
"Great service. Friendly staff and love how they check in with you more than annually"
We responded:
"Thank you, Ryann! We're glad you had a great experience with us and appreciate your recognition of our team and service. We believe in staying connected and are always here when you need us! - Tim"
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April Stehr

March 19, 2025

5  out of  5
rating by April Stehr
"Bobbi Jo was quick to get me a quote, found discounts and super friendly!"
We responded:
"Thanks so much for the positive feedback, April! Bobbi Jo is thrilled to hear you had a great experience, and we’re glad she could find you the discounts you needed. We’re always here if you need anything else! - Tim"
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Shawn B

March 19, 2025

5  out of  5
rating by Shawn B
"Vary nice there.and helpful.get back to you if you ask questions.the same day."
We responded:
"Thank you for the fantastic five-star rating, Shawn! We appreciate your support and are delighted to have you as part of our community. If you ever have any questions or need assistance, feel free to reach out. Here's to more great experiences with State Farm! - Tim"
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jodi braun

March 8, 2025

5  out of  5
rating by jodi braun
"Tim Cronrath is the best!!!!"
We responded:
"Thank you for your review, Jodi! I am so glad that we could give you the amazing assistance you were looking for with your insurance needs. Feel free to give us a call if you have any questions! - Tim"
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Sabrina Schew

February 3, 2025

5  out of  5
rating by Sabrina Schew
"Bobbi Jo was super friendly, she answered any and all questions in a way that was super helpful. She went through any and all quotes to make sure I got what I needed for LESS! She saved me $400 PER MONTH on my car insurance! Love these guys already!"
We responded:
"Thanks you Sabrina, I am glad to hear Bobby Jo was helpful with your car insurance needs. And I am really happy to hear about that savings, that is significant! Tim "
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Bridget Mcdonough

December 26, 2024

5  out of  5
rating by Bridget Mcdonough
"Cody and Tim were super helpful in helping me set up my life insurance!!! Best State Farm office around!!!!"
We responded:
"Thank you, Bridget, for your review and feedback! I am pleased to hear that Cody was able to give you the help you needed with your life insurance, give us a call if you need any further assistance! – Tim"